shipping
Shipping & Delivery
We offer free shipping on all orders over $129.
For orders under $129, a flat-rate shipping fee of $12 applies.
All orders are thoughtfully packed and dispatched from our Brisbane studio, usually within 1 business day. Once your parcel is on its way, you’ll receive a tracking link so you can follow its journey home.
Delivery timeframes within Australia:
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QLD: 2–5 business days
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NSW: 3–5 business days
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VIC: 4–6 business days
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SA: 5–6 business days
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TAS: 5–7 business days
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WA: 7–10 business days
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NT: 8–13 business days
Express shipping is available, with prices calculated at checkout.
We ship Australia-wide using trusted partners including Australia Post, Couriers Please, and Aramex, all with Authority to Leave.
Eco Packaging
We’re proud to ship sustainably.
Our tape, raffia, shipping labels, and tissue paper are compostable, and our boxes and note cards are fully recyclable. We use Hex wrap, a recyclable alternative to bubble wrap, and occasionally reuse protective materials from our suppliers to further reduce waste.
Lost or Returned Parcels
If your parcel goes missing in transit, please contact us - we’ll work with our courier partners to investigate and, if deemed lost, provide a replacement.
Unfortunately, we’re unable to replace parcels that are marked as delivered but later reported as stolen.
If you’ve entered an incorrect address, please email us within 24 hours of placing your order. If your parcel has already been dispatched, we’re unable to redirect it. Orders returned to us as undeliverable will incur an additional postage fee for redelivery.