Terms of Use

By accessing or using this website, you agree to the following terms and conditions. If you do not agree with these terms, please discontinue use of the website.

Website Use

This website is owned and operated by Saide. The content, images, product descriptions, and design are the property of Saide and may not be reproduced, copied, distributed, or sold without prior written consent.

We endeavour to ensure our website is accurate, current, and accessible at all times, however we cannot guarantee uninterrupted access and reserve the right to modify, update, or remove content without notice.

Orders & Customer Information

When placing an order, please ensure that all personal information including your name, email address, and delivery details are correct.

If you notice an error in your order details, please contact us as soon as possible so we can correct it before your parcel is dispatched. While we will always do our best to assist, we cannot guarantee changes once an order has been processed.

Pricing & Product Information

All prices are listed in Australian Dollars (AUD) and are subject to change without notice.

We take care to ensure product descriptions and pricing are accurate; however, in the event of an error, Saide reserves the right to cancel or amend an order.

Intellectual Property

All content on this website, including text, product names, images, branding, and design elements, remains the intellectual property of Saide unless otherwise stated. These materials may not be used, reproduced, or distributed without written permission.

Privacy

We are committed to protecting your privacy and personal information. Information collected through this website is used solely for the purpose of processing orders, providing customer service, and communicating with you about your purchase.

Your information will never be sold to third parties. Shipping details may be shared with postal or courier providers in order to deliver your order.

Please refer to our Privacy Policy for more information on how your data is handled.

Product Care & Safety

Our candles, fragrances, and body products should always be used according to the care and safety instructions provided. Please read all warning labels and safety guidelines before use.

Saide is not responsible for misuse of products or failure to follow safety instructions.

Liability

To the extent permitted by law, Saide is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

Nothing in these terms excludes or limits your rights under Australian Consumer Law.

Changes to These Terms

Saide reserves the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website after any changes indicates acceptance of the updated terms.